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The EVXperience Report 2026

Welcome to Zenith’s fourth EVXperience report, looking into the day-to-day realities, opinions, and behaviours of electric vehicle (EV) drivers.

About the EVXperience Report

Zenith remains at the forefront of the UK’s EV transition, supporting drivers and businesses through every stage of their move to zero-emission mobility. We currently manage over 167,000 vehicles, with operations spanning the breadth of the automotive market. Nearly 30,000 (50%) of our funded fleet is an EV, which gives us unparallelled access to real-world driver experiences and trends.

For this fourth edition, we partnered with research specialists, The Harris Poll UK, to conduct an independent survey of more than 3,000 Zenith EV drivers, as well as commissioning a comparative survey to 2,000 petrol and diesel drivers.

This approach allows us to understand how EV ownership feels today, and gives us the opportunity to delve into the day-to-day realities of driving an electric vehicle, while looking at how attitudes and trends are changing over time.

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72% of drivers wouldn't go back to petrol or diesel
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72%

Our EVXperience findings

EV satisfaction remains
88% of drivers are overwhelmingly happy with their EV, with 72% stating they would not return to a petrol or diesel vehicle.
EVs are the primary vehicles
93% of respondents claim their EV is their primary vehicle. Almost 10% have a second EV, with 36% having a secondary petrol/diesel vehicle.
Growing confidence inspires driving habits
Confidence using EVs for longer journeys continues to grow (70%), highlighting how “range anxiety” is decreasing as EVs rise in popularity.

More needs to be done to entice ICE drivers

Despite the 2030 ban looming closer, 23.7% of ICE drivers do not plan to transition to an EV.

Key EVXperience Indicators

BEV satisfaction in 2026 is strong, with the overall average up to 8.05 (from 8.01 in 2025). Drivers continue to rate the driving experience (8.84) and safety (8.53) highly, while running costs (8.20) and the mobile app (7.44) remain steady. After a slight dip in recent years, range satisfaction returned to 7.68, the joint-best score in the series. This is driven by incremental efficiency improvements in newer models, better in-car route planning, and growing driver familiarity with long-trip charging. Charging eased slightly (7.61), but 2026’s data underlines a confident, stable BEV experience with momentum building across key practicalities.

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Zenith's EVX Key Experience Indicators 2026

“We’re excited to share the results of our fourth EVXperience Report – our clearest snapshot yet of what life with an EV really looks like for drivers across the UK.

“This year’s results show clear progress in how drivers experience their vehicles, from rising confidence in range, to consistently strong satisfaction of the safety and quality of the drive. As the market continues to shift towards electric, our EVX Report provides valuable clarity on what’s working well, and we can track these findings against our comparative petrol and diesel data to pinpoint where further action is needed to support all drivers through the transition.

“We’re proud to share these insights, and there’s plenty more to come. We’ll be releasing additional insights and deeper analysis in the coming weeks.”

Andy Wolff, Managing Director of Zenith’s Corporate division

Andy Wolff, Commercial Director at Zenith’s Corporate division

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