Maintenance and repair

Our national maintenance network comprises 3,000 third-party agents, a specialised vehicle service centre, and an over 120 (and growing) strong fleet of our own mobile service units to provide unparalleled coverage in the UK.

We’re here for you wherever and whenever you need us

Our third-party network provides expansive coverage for all vehicle and trailer configurations underpinned by our digital platform, CVlink, which interfaces with our repair partners and ensures accuracy and auditability for both cost and compliance related events.

The breadth and depth of our network ensures we have the capacity, capability and geographical reach to maintain, recover, and carry out all maintenance and repair elements associated with running a commercial vehicle fleet. Our in-house parts supply proposition allows our customers to benefit from our substantial buying power and stock control, resulting in more cost effective and timely repairs, minimising vehicle downtime and optimising cost control.

As our industry continues to evolve, we know our customers are looking for increased flexibility in how they maintain their fleets. That’s why we continue to invest in our mobile-based maintenance solutions ensuring we’re well placed to support our customers who require an onsite maintenance solution for their vehicles and trailers. The diagnostic and tooling equipment on board our 120+ mobile service fleet leads the industry.

Our mobile technicians have vast experience in maintaining all trailer and LCV derivatives and often offers onsite defect clinics for our customers fleet which includes minor defects on HGV’s thus reducing vehicle downtime and the need for vehicles to leave site and require a workshop visit.

In a market where there is considerable strain on the UK repair and maintenance network, we continue to adapt to customer demand and invest in our direct service capability. The benefit to customers is clear – reduced vehicle downtime and economies of scale across parts and labour costs.